CUSTOM REQUESTS
Looking for something you can’t find in our shop?
Looking for a Japanese item that’s not listed here?
Want something from an event you can’t attend?
Tell us what you’re looking for, and we’ll see what we can find.
FIND IT FOR YOU
Our shop only shows a small selection of the items available in Japan.
If you’re looking for something specific, we can search for it on your behalf and see if it can be purchased and shipped to you.
What can we look for?
Japanese toys and collectibles
Character goods
Books and magazines
Doujinshi, including mature titles
Vintage and second-hand items
Event-exclusive merchandise
Limited-edition goods
Other Japanese items
Tell us what you’re looking for
The more details you can provide, the easier it is for us to find the right item.
Please tell us:
What you’re looking for
Preferred brand, character, artist, title, or series
Preferred condition
Your budget
Your destination
Any specific requirements or details
Not sure about the exact name? That’s okay.
Send us a photo, link, screenshot, or any information you have.
We’ll do our best to identify and find the item.
ARTIST ALLEY & EVENT REQUESTS
Can’t make it to a Japanese convention?
We may be able to visit selected events in Japan on your behalf.
Depending on the event and artist, we may be able to purchase merchandise, pick up event-exclusive items, or place commission requests for you.
We can help with
Artist commissions
Artist Alley merchandise
Doujinshi and artist-made goods
Event-exclusive items
Limited-edition merchandise
Purchasing and pickup
International shipping
Artist Commissions
Want to request a commission from an artist at a Japanese event?
If the artist accepts commissions and the event allows it, we may be able to submit your request on your behalf.
Commission availability, pricing, payment methods, artist policies, and pickup arrangements vary by artist.
We cannot guarantee that a specific artist will accept a commission.
DOUJINSHI
Looking for doujinshi that isn’t listed in our shop?
We can also check for doujinshi, including mature titles, on a case-by-case basis.
Please note that availability, seller policies, destination restrictions, applicable laws, payment restrictions, and shipping limitations may affect whether we can accept a request.
HOW IT WORKS
1. SEND US YOUR REQUEST
Tell us what you’re looking for.
Include as much information as possible, such as the item name, artist, character, series, preferred condition, budget, event name, or a reference image or link.
2. WE CHECK
We’ll search for the item or check the relevant event, seller, or artist.
For event requests, we’ll check whether the item or service appears to be available and whether we can reasonably arrange the purchase or request.
3. GET A QUOTE
We’ll provide a quote before proceeding.
The quote may include the item cost, service fee, estimated domestic costs if applicable, and estimated international shipping.
4. PAY IN ADVANCE
Payment is required in advance before we purchase an item, place a commission request, or otherwise proceed with the request.
5. WE TAKE CARE OF THE REST
Once payment is confirmed, we’ll proceed with the request.
After the item arrives in Japan, we’ll prepare it for international shipping and send it to you.
SERVICE FEE
Custom requests involve work beyond a normal shop purchase, so a service fee may apply.
The service fee depends on the type and complexity of the request.
A simple item search and purchase may require a different level of service than an event visit, artist commission, or multiple-item request.
Your total quote will clearly show the applicable costs before you make payment.
IMPORTANT
Not every request can be fulfilled.
We may be unable to accept a request depending on item availability, seller or artist policies, event rules, destination restrictions, applicable laws, payment restrictions, shipping limitations, or other circumstances.
For event and artist requests, we cannot guarantee that an artist will be present, that an item will be in stock, or that a commission will be accepted.
HAVE SOMETHING IN MIND?
Tell us what you’re looking for.
A name, photo, screenshot, link, character, artist, event, or even a rough description is enough to get started.
We’ll see what we can find.
MAKE A REQUEST